The Rolling Doors - Privacy Policy

At The Rolling Doors, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website therollingdoors.ca. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

1. Who We Are

This website is owned and operated by The Rolling Doors, located at 8-1299 St Marys Ave, Mississauga, ON L5E 1H9. We provide residential and commercial roll up door installation and garage door solutions across the Greater Toronto Area.

2. Information We Collect

Personal Information

We collect personal information directly from you when you use our contact forms or request service. This may include:

Name
Phone number
Email address
Service details or message content you provide

Automatically Collected Information

We use Google Analytics 4 (GA4) to collect non-identifying technical data such as:

Device type, operating system, and browser
IP address (anonymized)
Pages visited and time spent on our website
Referral source (e.g. Google search or an ad click)

3. How We Use Your Information

The personal information we collect is used for the following purposes:

To respond to inquiries and provide quotes
To book roll up door installation or repair services
To follow up on customer service requests
To improve the performance and effectiveness of our website and digital marketing

4. Google Ads and Remarketing

We use Google Ads to advertise our services and track conversions. In the future, we may use Google Ads remarketing, which allows us to display ads to users who have previously visited our website. This feature uses cookies to serve personalized ads based on your browsing behavior.

Google and other third-party vendors may show our ads on websites across the internet. You can opt out of Google’s use of cookies for personalized advertising by visiting https://adssettings.google.com/ or https://optout.networkadvertising.org/.

5. Cookies

Our website uses cookies to help us analyze traffic and improve performance. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. Disabling cookies may limit your ability to use some features of our site.

6. How We Protect Your Information

We take reasonable steps to protect personal information from loss, unauthorized access, misuse, or disclosure. Access to your data is limited to staff and service providers who need it to perform their duties. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Third-Party Services

We may use third-party services such as Google Analytics, Google Ads, or web hosting providers. These providers may store or process data outside Canada, subject to foreign laws. We choose reputable partners who are committed to data security and privacy.

8. Your Rights

You have the right to request access to the personal information we hold about you, ask for corrections, or withdraw your consent at any time. To make such a request, please contact us using the information below.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

The Rolling Doors
8-1299 St Marys Ave, Mississauga, ON
L5E 1H9

Email: therollingdoors.ca@gmail.com
Phone: (647) 363-6677

10. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with the updated revision date.

Last updated: June 10, 2025